Healthcare Figma Case Study

Ottobock: Digitizing the Patient Journey

How Ottobock and our team are revolutionizing clinical workflows and custom prosthetic fabrication through a unified digital ecosystem.

The Challenge

Digitalizing Healthcare at the Highest Standards

Ottobock faced the complex challenge of transforming decades of analog processes and legacy systems into a seamless digital ecosystem. Our mission was to improve connected product development lifecycles and reduce time-to-market via a unique Figma design system—all without compromising the stringent regulatory standards essential for medical devices.

Primary Challenges

UX Beyond the Screen

Usability challenges extending well beyond digital interfaces, involving areas such as complex 3D modeling.

UX Innovation

Innovative UX connecting smartphones to prosthetics, enhancing patient comfort and usability.

High Standards For Medical Devices

The management of personal health data requires the highest levels of security, robustness, and data protection.

Solution & Implementation

Regulatory-Compliant Design and Development
for Medical Tech

A strategic approach consolidated fragmented tools into the unified 'Ottobock Lifelounge' ecosystem. By merging design excellence and technical precision with continuous user feedback, we established a single, high-performance digital platform based on Figma for global operations.

Specialized Software Engineering

In close collaboration, we delivered a diverse range of technical solutions customized for medical workflows.

clinical workflow

Software that digitizes individual clinic processes

lazar posture

Digital support for prosthetic fitting through projection of measurement points and force vectors into a live camera image

smart documentation

Documentation, visualization of device benefits, and structured reimbursement arguments for payers

custom fabrication

Software for placing and managing orders for orthoses and prosthetics

CADkit

3D software for simple and precise configuration of custom orthoses and prosthetics

Figma Design Foundation

Comprehensive design foundation to ensure consistency, accessibility, and scalability

Primary Delivery Workstreams

Workstream 01

Concept, Design & UX Strategy

We established a comprehensive design foundation in Figma to ensure consistency, accessibility, and scalability across the entire digital ecosystem.

  • Figma Design System with typography hierarchy, design tokens, and responsive component library
  • Dark mode support and WCAG 2.1 AA accessibility compliance
  • UX writing guidelines and microcopy standards for medical terminology
  • Interactive prototyping for clinical workflow validation

Workstream 02

Specialized Software Engineering

We built robust, scalable, and compliant technical infrastructure for clinical workflows and custom prosthetic fabrication.

  • Clinical Workflow & Custom Fabrication: Patient assessment tools, measurement capture, and order management systems
  • CADkit & Lazar Posture Integration: CAD/CAM integration for prosthetic design and 3D scanning with laser measurement systems
  • Cloud & DevOps: Azure cloud infrastructure, CI/CD pipelines, and automated compliance testing frameworks

Workstream 03

User Research & Continuous Optimization

Data-driven insights to validate design decisions and continuously improve the user experience for all stakeholders.

  • Qualitative interviews with clinicians, technicians, and patients to understand pain points
  • Usability testing sessions with real-world clinical scenarios and fabrication workflows
  • Post-launch surveys and analytics tracking to measure adoption and identify optimization opportunities

Results & Vision

Powering Patient-Centric Innovation through the Figma Platform

Measurable results across clinical efficiency and design scalability strengthen Ottobock’s position as a leader in digital health. This transformation has redefined its global footprint, establishing the company as a premier innovator in patient-centric medical technology.

"Using Figma as a unified design and development environment allows us to move faster, collaborate across disciplines, and ultimately bring better solutions to patients and clinicians."

Dr. Larisa Wewetzer Head of Digital Health Solutions & Platform, Ottobock

 

 

 

Project Impact

  • Up to 50% Faster 3D Modeling

    Significant performance boost in engineering workflows with CADkit

  • Significant Time Saved on Documentation

    Accelerated creation of patient records for health insurance approval via Smart Documentation

  • Faster Prosthesis Fitting

    Faster setup of client measurement plates for the Lazar Posture system

  • Accelerated Product Release Cycle

    Eliminating long dev cycles for faster store availability of new products via Custom Fabrication

nach oben